Payment Methods
We accept American Express, Discover, MasterCard, Optima, Visa, PayPal or a pre-approved purchase order.
Sales Tax
Sales tax is charged on items shipped to California.
Typographical and Listing Errors
At Unity Electronics, we strive to maintain as accurate and specific website as possible through our product listings and descriptions. However, we cannot guarantee that all content, pricing or specifications are always current and complete. In the event that a product is listed at an incorrect price due to typographical information, technical or other error, Unity Electronics reserves the right to refuse or cancel any order for that product.
Defective Products and Missing Parts
Contact the warranty service provider listed above for defective products and missing parts. If, after contacting the warranty service provider, the product has not been repaired to your satisfaction, Unity Electronics will work with you to obtain an appropriate resolution. In this event, please email our Customer Service Team or call 510-475-0400.
Return Policy
You have up to 15 days after the shipping date to initiate your return. Your items must reach us within 30 days from the shipping date. Items received after 30 days will not be accepted for return. We will ship all late items back to you. All returns must be accompanied with an RMA number issued by a Unity Electronics employee. You can obtain an RMA number by calling 510-475-0400 x203 or email our Customer Service Team.
To qualify for a refund, ALL items must be returned in their original condition, including the original packaging, manufacturer's containers, documentation, warranty cards, manuals and all accessories. Do not mark or deface the original manufacturer containers in any manner. We will not accept returns if the packaging is not in its original condition.
Inbound Freight for RMA Returns
All returns must be shipped freight prepaid. All related fees (shipping & return shipping fees) are non-refundable for all products, in all cases.
Restocking Fee
Unity Electronics reserves the right to charge a 10% restocking fee on all items that are returned. This policy is usually enforced on non-defective returned items. However, all accepted returns are subject to this charge.
Refused Shipments
Customers who refuse delivery in place of contacting Unity Electronics to obtain proper return instructions may be assessed a fee to cover return shipping, package refusal fee, and labor charges. This cost will be passed along to the customer in the form of a deduction from the total credit due to the customer. In addition, refused shipments may be considered an unauthorized return and subject to the policies thereof.
